ShoreTel ShoreWare Especificaciones descargar pdf (Pagina 58)

4-4 Lesson 4: Operator Call Manager

Using the ShoreTel Call Manager Features – Student Guide

Operators and Executive Assistants can select up 250 system extensions they want monitor

“real-time”. Just check the box next to each extension you want to monitor.

Figure 4.2 – System Extension Directory List

Selected extensions automatically appear in the Extension Monitor window. You can see “real-

time” call activity to each extension and have instant access to call control activities like Call

Pickup, Dial, Intercom, Whisper Page, and Silent Monitor & Barge In. Additionally you may

transfer calls from your extension to any of these monitored extensions using a “drag & drop”

between windows.

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ShoreTel ShoreWare Especificaciones Pagina 58