ShoreTel Mobility Router 6000 Series Guía de usuario descargar pdf (Pagina 80)

Changing the ShoreTel Mobility Client Settings

Uploading Logs to the ShoreTel Mobility Router

8-8 ShoreTel Mobility User’s Guide Version 6.0

7.7 Uploading Logs to the ShoreTel Mobility

Router

Your mobile device can collect logs while making and receiving calls. If a problem occurs, you

can upload the logs, along with a short description of the problem, to the Mobility Router for

evaluation.

NOTE A Wi-Fi or cell-data connection is required for this feature.

NOTE You can also email logs to ShoreTel Customer Support.

7.7.1 Uploading Logs

1 From the ShoreTel Mobility Client, dial 0123# and select Call.

2 On the Debug Options screen, turn Enable Logging ON.

3 Select Upload.

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Release 6.0 1
Trademarks and Patents 2
Version Information 2
Company Information 2
Contents 3
Documentation Overview 5
Documentation Conventions 6
Related Documentation 7
Online Knowledgebase 7
Installing the ShoreTel 9
Mobility Client Application 9
1.1 Before You Begin 11
9 Select Next 15
Getting Started 19
Icon Name Description 22
2.2 Exiting Mobility Client 24
Managing Calls 25
3.1 Receiving Calls 26
3.2 Placing Calls 31
3.2.3 Ending an Active Call 33
2 Select a Group 34
3.4 Using the Speaker 35
3.5 Muting a Call 36
3.6 Switching Between Calls 37
3.7 Transferring Calls 38
3.8 Managing Conference Calls 39
Active Call 40
3.10 Accessing Voice Mail 41
3.11 Making Emergency Calls 42
Presence and Instant 43
4.1 Presence Icons 44
Presence Icons 45
4.2 Enabling Presence 46
4.3 Setting Presence Status 47
4.4 Setting Location 48
Presence and Instant Message 49
1 Select Buddies 49
2 Select the note 49
3 Enter a message 49
4.6.1 Adding Buddies 50
4.6.2 Deleting Buddies 51
4.7.1 Access Levels 52
4.8 Viewing Buddy Details 53
4.9 Sorting the Buddy List 54
Creating Groups of Buddies 55
Adding a Buddy to a Group 56
4.12 Using Instant Message 57
Using Instant Message 58
4.12.5.1 Adding Participants 59
4.12.5.2 59
4.12.8 Active IM Sessions 60
4.13 Logging In/Out 61
4.14 Sending Email to a Buddy 62
4.15 Calling a Buddy 63
Secure Remote Access 65
5.1 Before You Begin 66
Searching the Corporate 69
Directory 69
Enterprise 70
6.3 Creating a Favorite 71
6.4 Deleting a Favorite 72
Client Settings 73
7.1 Viewing General Settings 74
7.2 Changing Network 75
Settings 75
7.3 Changing Advanced 76
7.4 Changing Call Settings 77
7.6 ShoreTel Communicator 79
7.7.1 Uploading Logs 80
7.8 Customizing the Tab Bar 82
Customizing the Tab Bar 83
URL-Based Dialing 85
Overview 86
ShoreTel Communicator 89
B.4 Using Visual Voice Mail 90
Specifying Call Handling Mode 91
Select Set CHM 92

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ShoreTel Mobility Router 6000 Series Guía de usuario Pagina 80

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